Home services is an important online sector that has been gaining much prominence in the last few years. The eCommerce fever picked up pace almost a decade ago, and home services platforms started becoming a reality soon after. So much so, that Home Services App Development is a popular phenomenon today.
App development is in itself a popular sector with many eCommerce services leaning on to application platforms. There has been a surge in online service users and mobile applications often with multiple platform support provided the most convenient option. Applications are naturally desired by
5 Strategies For Your Home Services App Development
A Home Services App Development process takes up a lot of planning and decision-making from the developer’s team and the company. From customers needs to cope with the trends of the market there are certain things that you can overlook in order to beat your competition. Here, are 5 strategies that you start out with.
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Prioritizing Customer Requirements
The entire platform and the business depend on the customer. They are the source of revenue for the company and the entire service structure is formed according to their requirements. In todayś technology-heavy world, it is crucial to not just consider but also implement changes by analyzing different circumstances, behavior, and a number of things. There is a lot of insight and information that you can gain and use that knowledge to improve your app development game.
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Keep An Eye On Your Competitors
Home Services App Development, like any other app development, has to have a concrete structure. This needs to be done prior to the commencement of the app development procedure. Surely you can wish to provide a unique platform to your audience that works smoothly. But, for doing so, you will first need to closely monitor your competitor’s platforms. You do not need to rip off the entire thing, but you surely use a few tricks and wield them to your own cause.
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Being Punctual With Requests
As an on-demand home service app, time is the key to making an app platform successful. An important rule for customer satisfaction is keeping your word and being on time. This can be quite detrimental as customers most obviously expect timely delivery and quick responses. Nobody likes to be kept waiting. The app owner is obligated to deliver satisfaction, punctuality is one such area of pleasing for the app.
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Selecting Service Providers
The competition for Home Services App Development is at an all-time high. And to stand tall among your competitors is to provide quilt service. As an on-demand service app, it naturally relies on its service providers to do the needful. Hence, to maintain the quality of service provided on the platform, the app owners can be a bit selective while boarding service providers.
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Usages Of Push Notifications
Push notifications are an important inclusion for apps and most eCommerce platforms. These are useful to both the customer and the company. However, push notifications are a great option for marketing and promotion but over usage of push notifications can really mess things up. The art of using push notification is waiting for the perfect time to strike and making it look like a piece of information rather than a promotional campaign.
For Home Services App Development, you must be involved in the entire process. There is no concrete list of strategies to follow. On the contrary, you can develop and master your own strategies that suit best in your home service-providing platform.
Vital Features For Home Services App Development
Applications are created with a stack of layers of features, one integrating with the other and so on, and building a fully-functioning platform. These features are important for simplifying several app functions. However, they come with a decent price tag. Here are the necessary features without which a home service platform will not have its essence.
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Browsing With Filters
An eCommerce application severely requires browsing or searching feature that leads audiences to the right destination. This is especially important for a home service platform as there are multiple service facilities that can be availed on the application. This also clears the confusion for similar service types. You can also add different filters to your search panel. This will definitely make searches more accurate and empower audiences to find the most convenient deal.
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Service Scheduling
For a Home Services App Development, you allow customer authority in choosing the service provider as well as fixing the appointment at their own convenience. You can add a little more flexibility and power to the customer by letting them schedule appointments as well. Along with the booking option, the scheduling feature has its persona fanbase.
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Multiple Payment Method
An eCommerce platform needs a safe and secure patent gateway for not just conducting transactions but also to ensure the trust of its users. Due to being an online service providing platform, and its global nature, it is safe to expect a diverse target audience. Hence, it is also important to integrate multiple payment gateways, so, no customer is turned away.
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Order History Record
No matter if you are the customer, service provider or the admin of the app, order history is equally necessary to all. Order history is literally all the detailed information and saved data records of all the transactions. For the service provider and the admin, the order history algorithm is unmissable for business purposes. While the customer may require to access order history often for personal reasons.
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In-App Chatting
In A Home Services App Development, there must be some sort of communication method integrated into the platform. Every participant while doing business will need an opportunity to communicate with the other party. This is why an in-app chatting feature has become so much popular. Through this feature, the service provider and customer can converse, negotiate and set up appointments on common ground.
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Location Tracking
The specialty of an online home service application is its flexibility to deliver services at the registered location. Hence, GPS location tracking plays an integral role in such application development. From finding the user a service provider near them to the service provider arriving at your doorstep, home service applications heavily rely on location tracking.
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Ratings & Reviews
There can be simply no improvement if there is no subsequent feedback received from the audience. A home service application also needs ratings and reviews feature on the platform. This allows honest feedback from the customer about certain services that they have had availed.
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Help & Support Panel
Ecommerce apps require help & support panel, and Home Services App Development is no different. When users face any sort of difficulty over your platform, they will want somebody to help them through. The customer can have several questions, require technical support, express grievances, and many other things. Through the help & support panel, the company tries to resolve most of the problems and improve its platform accordingly for the future.
Specific Features For The Service Provider´s App
Now that we have talked about general features that are most needed for Home Services App Development, let us dig a bit more deep. The features just do not end there. To state the fact there are several specific user-based features. So, let us start with the features that the service provider´s app must contain.
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Registration & Approval
As a service provider joins the platform, they will have to register themselves under the app policies. As the registration process concludes the provider will have to wait for approval from the admin team. On getting the approval the service provider can proceed to create his personal profile with all the necessary details.
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Receiving Requests In Real-Time
When a customer books an appointment with a service provider, the app is supposed to automatically send a request to the service provider. On the service provider´s end, the request must also arrive in real-time. In the case of Home Services App Development, the service provider is often provided with the option for choosing to approve or dismiss the request.
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Payment & Other Cost Details
For receiving the payment for their services, provides may need to insert payment details such as bank account number or other necessary details. The service providers can choose to add extra charges for transportation or anything else. They will just need to add it within their payment details.
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Feedback From The Customer
As mentioned before, customer feedback is an important inclusion for listening to the very opinions of the users of the platform. From these honest takes the company can really improve its business structure. However, the feedback from the customer is equally essential for a service provider. It will help the service provider improvise his or her skillsets as well as feedbacks, in the form of ratings and reviews, help the service provider gain prominence on the platform.
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Specific Features For The Admin Panel
The admin panel is the most crucial part of an application. And it is only fitting to add a few specific features to the admin panel. The admin is handed the responsibility to manage and monitor the platform. So, let us check the specific features and functions of an admin panel for Home Services App Development.
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Interactive Dashboard
As the admin remains in control of all that happens on the platform, including an interactive dashboard is probably the best solution. An interactive dashboard is like a digital control panel, where everything is laid out. This makes it a lot easier for the admin to keep track of whatever happening on the platform.
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Service List
Admins are also provided with the power to create the service list. Admins are also responsibly managing the entire service list. They can add or remove items from the service list when there is a change required.
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Service Provider Verification
It is the service providers upon whom the reputation and quality of the service being provided depend. As mentioned before, the app owner has to be very tactful in selecting service providers before bringing them on board.
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Payment Management
For Home Services App Development the admin panel is crucial. The admin will decide the payment structure, commissions, and other variables and put it out for the public to also know. A fast and secure payment gateway solves half of the managerial issues.
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Pricing
The pricing or price tagging feature allows the admin to add charges on different home services following a fair rate. You can also add additional costs in case of a special service request.
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Request Approval Or Dismissal
Admins hold all the keys to the platform activities. Like the service providers on the platform, admins are also given the opportunity to approve or decline service requests from their side.
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Managing Promotions & Reviews
The admin gets to add different lucrative offers and promos to the customers for attracting them to join their platform. They also get to manage the public reviews, often flagging poorly performing service providers.
You do not need to be fancy in choosing features for Home Services App Development. You just need to figure out a combination of features that works o your platform and enhances the platform activity. And that will be all.
Cost Estimation For Home Services App Development
While developing a home service application, the first and foremost thing is to derive an estimated cost for developing the app. So, let us check the areas that you will need to consider your budget and manage it accordingly.
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Location
A lot of app development cost is determined from where, or in which country you are building the app. Some countries have a higher app development rate than others.
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UI/UX Design
The user interface of an application is what transpires the entire code and programs into the functions and features we see in an app. Hence, the design is quite crucial, to say the least.
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Features
As mentioned before, an application is built upon multiple layers of features stacked up and functioning in unison. Each feature adds to the total cost of Home Services App Development.
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Developer´s Cost
Consider the developer’s cost prior to the development process. It is important to discuss the payment and keep room for negotiations that may benefit both parties.
There are other things that can also cost you some penny like marketing. You will need to list out all the possible expenditures. This will give you a clear financial insight.
Conclusion
Home Services App Development is not an easy task and it takes a lot of time, money, and involvement from the admins or app owners. This article was to help you understand how the process of developing a home services app actually takes place.