While fresh groceries can be acquired from the nearest market at a specific time of the day. In the 21st century, our busy lives have often prevented many from acquiring these fresh substances. However, it is also when a growing concern around healthy food habits started to emerge. Making digitalization the solution for the situation, Happyfresh Clone, and other similar online on-demand grocery apps and websites started growing around all corners of the world.
These services were targeted for the urban people or any working individual with a hectic schedule. On-demand grocery apps allowed customers to purchase fresh items, straight from the market and get them delivered to their doorstep. The delivery could be instant or a scheduled one, as per the userś convenience.
A Happyfresh Clone earns its reputation through the efficiency of its services and the quality of its product. There is no shortcut to this. On top of that, such an online and on-demand platform should also pay attention to the technicals as well as the functioning of the application and web panel.
Workflow Of A Happyfresh Clone Application
Developing a Happyfresh Clone is about creating a platform that the users can rely on. As mentioned before, the key to the success of a grocery store app is its functionality and workflow. Customers simply need a reason to pick your app over others and be satisfied with your services. So, let us walk through the workflow of an on-demand grocery delivery application.
Step1: Every user on the platform has to sign-up to the platform with their credentials. Each user has a different process to go through in order to get registered. While the customer registration & has been made easy and quick specifically, drivers have to go through additional verification processes.
Step2: Once they sign-up, the user can start searching for groceries straight away. They can search through the home page and featured products. Or simply type or voice search your requirements. Use filters to get even more accurate with the searches.
Step3: Users can also visit stores, go through their product list and choose the items they wish to purchase.
Step4: On choosing the products that they are looking to buy, they can simply add them to the cart or basket. The cart or basket stores all the items you need to purchase within a definite limit nevertheless.
Step5: As the user enters the cart or basket and makes sure all the items are enlisted, the Happyfresh Clone will further prompt them toward the checkout procedure.
Step6: Under the checkout procedure the user will be asked to pay. There could be multiple payment methods integrated under such a platform, so the user can choose the most convenient mode for themselves.
Step7: Whether the user chooses to pay right away or later, after receiving the services, the order confirmation has to be sent to the customer as soon as it occurs.
Step8: The user will be notified of the progress of the order and also have access to tracking the delivery person when they are out for delivery.
Step9: A Happyfresh Clone driver will safely deliver the package to your doorstep within the said time. If the payment has not been made, the user can make the payment to the driver through one of the payment methods recognized by the platform.
Step10: The user will be asked to rate the delivery service and review the services of the platform. They may also rate and review later when they have the time for it.
Mostly, such services are aimed at delivering what the user needs most in their daily walk of life. This justifies the demand for developing a platform like Happyfresh Clone. However, to make it stand separate from your competitors and still provide authentic and effective service requires certain self-reflection.
Highlighted Features On A Happyfresh Clone
Everything that you put on your platform should have a certain significance. Similarly, the features that drive your platform should give the services enough prominence and be user-friendly enough to grab audience attention. The features included in any app platform are to make the functions more simplified for each user over the platform. So, let us take a look at the features that a Happyfresh Clone must contain.
Customer App Features For Happyfresh Clone
The customer is the most important participant considering their demands are the fuelling factor behind the whole concept of an online on-demand grocery service application. The customer app must consist of the following features that will contain the most valuable operations required for such a platform.
Sign-Up
As mentioned before, every user on the platform needs to register once and sign-up every time they use the services of the app. The registration process set up for customers is usually quite simple and fairly quick. Nowadays, there is one tap sign-up and other similar options that are gaining much prominence.
Profile Creation & Management
On signing up to a platform like Happyfresh Clone, the customer is provided with a personal profile. This profile contains all the searches, favorites, order lists, and every other information essential for the customer while shopping. The customer can also manage the content on their profile to some extent.
Basket/Cart
The basket or cart is used by the customer to mark a product onto the list of items they will be purchasing. As soon as the user finds the product they are looking for, they add it to the cart or basket, and from there on the app leads them towards the payment procedure.
Advanced Search & Filters
Customers need to search a product or a store on a Happyfresh Clone first in order for the entire service process to kick start. This is why customers are often provided with advanced search options and filters so they easily find the products or stores and also under a certain budget or from a certain distance.
Order Tracking
The customers all order update information in real-time, throughout the process. On top of that, the customer can choose to track the order while it is out for delivery. Every vehicle on the fleet has GPS tracking enabled. Other users of the platform can use this metric to track the progress of a delivery executive on service.
Multi-Payment Integration
A platform like Happyfresh Clone must pay attention to multi-payment integration. It is to be assumed that a platform like this will have a diverse clientele. And to satisfy those clients and provide them with maximum opportunity is a way of making sure every user gets priority, and also not compromising the business.
Ratings & Reviews
The customer has to put certain ratings and reviews once they have reaped the benefit of the service. These ratings and reviews are integrated to get the feedback of the customer and improvise the platform learning from their experiences.
Multi-Lingual Support
Like multi-payment integration, it will also require multi-lingual support to communicate better with its customers. The platform should also consist of a multi-lingual interface, so customers have the ease to find products in their own native tongue.
Service Provider App Feature For Happyfresh Clone
Similarly, the service provider app features for a Happyfresh Clone must consist of features that enhance the functionality of the delivery executive. The following features can be found on an online on-demand grocery service platform for the service providers panel.
Document Verification
As a service provider, they are supposed to register onto the platform with certain verification. Their driving skilling, customer conduct are important factors for the app to clarify before hiring them for service. This is the reason for document and other verification processes ensured for the registration of a delivery executive.
Phone Registration & Sign-Up
Once they get registered onto a Happyfresh Clone, they link their phones or other ways to sign-up to their delivery profile. This profile consists of a few basic information about the driver for public viewing along with other business information important to the delivery personnel. This could include the earning details, incentives, and the order history among other crucial things.
Request Management
Every request that is received by a driver requires approval. Without approval from the driver, the request will be considered declined and sent to other drivers on the fleet. Drivers have the choice of accepting delivery or not. However, declining a request requires a proper justification on the driver’s part.
Live GPS Tracking
Live GPS tracking is one of the most appreciated features to be included on a Happyfresh Clone. The tracking feature is different for every user of the app. For the delivery executive, this feature is for tracking the delivery location. The GPS tracker also ensures live route optimization which makes it easier for the driver to reach and find the exact address enlisted for delivery.
Status Update
Delivery executives have to update certain information on the platform to let other users know of their progress or any occurring issue during the delivery. From updating their delivery progress, they can also update problems encountered on the road, so nobody has to wait in vain.
Earnings Details
As a service provider under the platform, the delivery executive offers their service in exchange for an income. The driver receives a commission on each delivery that they complete. These commissions are recorded and saved under the driver profile. The driver can access their earning details whenever they want, and also ask for a payment from the admin whenever the report reaches a certain threshold.
Store App Feature For Happyfresh Clone
The Happyfresh Clone app for the store manager consists of features that will highlight the business of the store. The store is here the supplier of the entire system. Hence, they have to pay certain attention to the features that will be integrated into the store app. The following are a genuine list of features that needs to be included on your online grocery store application.
Sign-Up
The store manager has to sign-up on the platform in order to provide their supply of items. Similar to customers, the procedure of sign-up for store managers is comparatively faster and easy.
Product Management
On signing up they will be provided with a store profile that will consist of everything that the store wishes for their customers to have a look into. The product list is an essential part of the store profile. It consists of all the items the store can provide on average. They must be allowed to add and remove products from the item list based on availability.
Order Request Management
Like drivers, the store managers are notified as soon as an order gets placed by a customer. They have the authority to make a choice on whether to accept the request or decline it as well. And they also have to provide a reason for rejecting an order request. Other than that, approval of the request kick starts the rest of the process.
Order Dispatch
As an on-demand grocery service platform, Happyfresh Clone has to put certain care in the delivery of fresh grocery items. Frozen foods are to be stacked in a portable freezer, fresh vegetables, and fruits delivered on time. These decisions are taken by the store who knows more about the product that they are selling. Store managers are in charge of the dispatch.
Provider Management
Either the admin or the store manager will be on duty searching for a delivery partner available for service with a certain vehicle, located near the area. The store manager can send the delivery agent an order request and await their reaction.
Tracking Drivers
A Happyfresh Clone allows store managers to track delivery personnel on their journey. Like other participants, the tracking feature here is tied to the progression of the delivery process.
Order Billing
The store has the ultimate say in deciding the total cost of the order. They can add or cut down product prices based on factors like market trends, delivery distance, and other subsequent factors of relevance.
Conclusion
An online on-demand grocery service platform like Happyfresh Clone can be developed quite easily these days, even with white labeling. However, managing it and making sure the features and functions align in alikeness is the most essential part of achieving an established position.