Most applications today are made by stacking up features on top of other features. Food Delivery- App Features are also plenty, and a general food delivery app uses a handful of them just to barely function.
These features are important in many cases to emphasize separate functions of the app platform. However, not all features are crucial, but every bit of it costs something. Hence, the app owner and developer must decide on the list of features that should be incorporated that will not compromise any function on the platform.
Features For The Customers On A Food Delivery App
A food delivery app typically has 4 participants, customers, delivery executives, restaurant owners, and the admin. They all have a separate function and evidently enough, they also have different features. Let us first start with the customerś app features.
Registration & Log-In
Food Delivery- App Features for the customer’s panel will most certainly include easy registration from the customer’s end. This registration process is typically a one-time thing, however, entering the application every time requires the customer to log in for using the services of the platform. Often applications go the extra mile to impress audiences by incorporating a one-tap log-in option.
Browse
As the user gets registered and has no problem logging in, they can now start with their actual purpose. The app will feature its best service providers on the landing page with all categories separately listed. They can browse on the platform for a specific restaurant or for a specific category of food.
Filtered Search
Apart from browsing through the tedious list of items, a Food Delivery- App Features should also come with a search panel and filters to accompany the search process. The user can simply type what they are looking for on the search panel and use filters to have accuracy in their searches. You can add filters for price bracket, distance and delivery time, and other such options that are relevant in the case of food delivery. Many apps today also include a voice search option as well.
Tracking Order
Every order that a user places can be tracked by the user as soon as the order gets confirmed. The app will keep the user informed at all times about the status of the order. Like, when the food is being prepared, it will automatically show ‘preparing’. Once the order is out for delivery, the user is able to track the progress of the delivery executive in real-time. The app uses maps and GPS tracking to ensure a better delivery process.
Order Takeaway
Food Delivery- App Features must also include a takeaway option. Contrary to popular belief, not all food delivery app users will want delivery to their doorstep. Some use it to just place an online order but do not require delivery. They can simply take the order from the restaurant as soon as the restaurant makes the order available.
Order Scheduling
Another popular feature is scheduled to order. Under this feature, the user can schedule their orders to be delivered at their own convenience. Often deliveries are canceled because there was nobody to pick the order up. Scheduling allows users to ask the delivery executive to deliver the order only when there is somebody to pick it up.
Reorder
The user must also be provided with an option to reorder. This is basically for ordering from the previous order history if the user has trouble finding the restaurant or the particular dish that they are looking for.
Offers, Promo Codes, Discounts
In any food delivery app, the user is provided with loads of offers, promo codes, discounts, and other deals. These are part of the app marketing and keeping the users involved at all times. A Food Delivery- App Features often separately include a space for these offers for better search results.
Multi-Payment Mode
Any service app today must include multi-payment options. Popular payment modes such as online transactions, bank transfer, cash payment to even an in-app wallet, every mode have its own functionality. It is safe to assume that there can be genuine issues faced by the user during payment. But that should not be the reason for them to back away from order. Instead, they can go for another method, making the app retain its customers.
Order Summary
In any Food Delivery- App Features, order history or order summary is a very thoughtful inclusion. It consists of all the detailed information of all the orders that a user has availed of so far from the app. Reordering can be done from the order history only.
Customer Care Support
The customer care panel is important for customers to convey their problems faced on the platform. The problem could be something as surface-level as a technical issue, but it could also contain grievances and complaints about a restaurant or the delivery executive. The app must put special emphasis on resolving the issues faced by customers.
Ratings & Reviews
Apart from offering customer support, Food Delivery- App Features may also choose to include ratings and reviews, giving some authority back to the customers. The customer may be allowed to review the food, the restaurant, or rate the delivery executive after receiving the service.
Features For The Delivery Executives On A Food Delivery App
Next, we will discuss the features and functionality of the delivery executive panel. These features are most for enhancing the delivery experience. The driver requires these features to not just successfully complete the delivery but also do it with subtle efficiency.
Registration & Verification
Food Delivery- App Features for the delivery executive also have a registration process to start with. However, the registration process is screened by the admins or app authority. This is to hire delivery executives that fit the job criteria. Once verified they can be available for service at their own convenience.
Availability
As soon as the delivery executive is ready to provide service they can choose to switch on the ‘availability toggle’ button making them available for service. They can also turn it off whenever they like. However, staying inactive for a long period of time may have consequences.
Request Management
Delivery requests are sent to delivery executives that are located near the restaurant. The delivery guy has the choice to accept or decline the request. However, they will have to present a proper reason for declining a request.
Delivery Planner
The Food Delivery- App Features for the delivery executive must contain a delivery planner. This planner has all the details scripted about the delivery.
Route Optimization
Apart from the delivery planner, the delivery agent is further provided with proper route optimization. That is to say, proper road maps, traffic details, roadblocks, and other necessary information are required for driving around.
GPS Tracking
Any food delivery app you take today, and you will find two things common, GPS tracking and map integration. These two features are important for all participants of such an app platform. For the delivery executive, the map and the GPS tracking allow the driver to locate the delivery address swiftly.
Chat
The Food Delivery- App Features for the delivery executive may also have an in-app chat facility with the customer. Both the customer and the delivery executive can communicate via chat in case that is required.
Alert/Notification
Every service request is presented to the delivery executive through a notification or alert. Other than that, other app or service information is also delivered to the agent through different notifications.
Earning Report
The delivery executive earns a certain commission for each trip that they complete. These amounts are recorded and saved over the platform. Adding the earning’s report among the Food Delivery- App Features, keeps the delivery agent motivated and informed about their regular earnings.
Features For The Restaurants On A Food Delivery App
The restaurant owner also has their own panel, laced with features that complement the functions of the restaurant profile. Compared to other panels, the restaurant does not require so many features. So, let us take a look at the limited number of features on the restaurant application.
Restaurant Profile
When partnering with a food delivery app, the restaurant will have to create a business profile or restaurant profile. This profile will feature everything, from their range of food items, prices, discounts & offers on specific items, to even their contact details, if necessary.
Order Manager
Food Delivery- App Features on the restaurant’s panel will consist of an order manager feature, that will easily let the restaurant owner respond to orders. The restaurant can accept or decline orders according to their own convenience.
Menu/Category
A restaurant most obviously has its food menu or category for the customers to choose from. The same is incorporated digitally on a food delivery app. The restaurant owner has to be extra cautious in adding or removing items and making sure that everything listed can also be ordered.
Order Pricing
Since the restaurant is the primary service provider, in this case, they get to decide the price of each of the dishes that they serve. Apart from the general costs of processing and preparing the food, the owner can also take into account the market, trends, occasions in order to determine the order price.
Payment Tracking
Food Delivery- App Features should not forget to include payment tracking for restaurant owners. This prevents any miscommunication and also puts a stop to missing out on transactions ever.
Revenue Report
The restaurant too needs to keep track of their overall revenue reports. It consists of all the details, stats, and complete reports of each order, contributing to the daily and annual reports in chronology.
Food Inventory
Restaurants also need to have a proper idea of their food inventory. Shortage shall be updated immediately to avoid any delay or other issues during processing the order.
Features For The Admins On A Food Delivery App
Food Delivery- App Features for the admin panel has consist of functions that help control the platform. Every activity over the platform is scrutinized by the admin thoroughly. The features are also designed on a similar note.
Dashboard
The admin has all the control over the platform from the activities to services that are being provided on the platform. For conducting the management and other options that are regularly used by admins are pinned together under the admin dashboard. The dashboard is nothing but a quick-action panel that is customized according to the admin’s personal requirements.
Manage Restaurant
Food Delivery- App Features for the admin panel are dominated by management features. Managing restaurants on the platform, adding new partners, or disbanding old ones, every update is managed by the admin.
Manage Delivery Executives
Similarly, the admin also has to keep track of all the delivery executives working under their wing. Like restaurants, they can add executives to the platform by verifying them one by one. They can also flag any executive that fails to maintain the company guidelines or protocols or for other options.
Manage Order
Every order placed by the customer should immediately be sent to the restaurant owner, by the admin. While the order gets prepared and processed, the admin looks for a reliable delivery executive waiting for a service request.
Manage Category
The list of items on the food menu is also checked by the admin before being finalized on the app. They also manage the order of restaurants on the platform based on different criteria.
Manage Finances
Food Delivery- App Features also include a panel for the admin to track the app revenue. The admin needs to have a detailed report of the profit the app is making in real-time as well as keeping a definite record of the same.
Offers/ Discounts/ Promo Codes
The admins have to authority to grant offers, discounts, promo codes to customers for many reasons. Mostly these are considered to be marketing strategies or to stir some activity on the platform in general.
Analysis & Reports
An online food delivery application produces massive amounts of data on a daily basis and also keeps a record. These data and reports are important for the admin to analyze the stats of the platform and implement new measures accordingly.
Companies that specialize in food delivery app development play an important role. They collaborate with your company to make your app concept a reality. These businesses help you connect with your clients and expand your company’s range of services. WebRock Media serves as the perfect partner to develop the right Food Delivery- App Features for your business app. Here is what we have to offer to our esteemed clients.
We Are The Top Food Delivery App Developers in The US
If you’re seeking the greatest food delivery app development company, popularity and the market name is the most critical factor to consider. This is due to the fact that only a good business is efficient at what it does. For the IT sector and app developers, it’s the most crucial thing to take into account. Some developers like us use agile methodology to produce a Minimum Viable Product (MVP) in under two weeks for a customer to review and launch.
An MVP is the simplest version of a product, having just a few features to show a client for feedback. This allows the customer to keep track of his project’s development and provide input. A strategy like this puts a product into the hands of a client as soon as feasible. This also allows developers to continue working on the food delivery app while looking for new ways to boost their innovation efforts. AT & T Software follows this method and always keeps the clients updated.
We Use Procedures That Are User-Focused
All of the food delivery applications are user-facing platforms. To ensure that you end up with a user-friendly and effective app, connect with the right team like the WebRock Media. It’s critical for any business to ensure that the food delivery app development company values and prioritizes its consumers’ experience.
But how can you ensure that? One of the most well-known methods for doing so is to download a handful of the company’s existing applications. Our portfolio, the client’s testimonials and all the Food Delivery- App Features are there for the display and demo. So you can connect with us for a quick discussion.
We Are Innovative Enough To Make The App Stand Out
For the top food app development companies, creativity reigns supreme. According to the current data, users download an average of 8.8 applications per month these days, therefore your food app must work admirably. This may be made possible with the help of a creative company like WebRock Media.
We and our developers look at things from a new angle. We consider your target demographic before coming up with new ways to promote your software. Our imaginative designer will create Food Delivery- App Features that are tailored to your digital environment and unique to your company. It will also provide customers with a realistic and memorable experience.
WebRock Media is Known for Outstanding Technical Abilities
For mobile app developers, having a talented tech-skilled team is critical. We are immersed in the technological world and are aware of significant changes in the sector as well as the most up-to-date equipment. It helps us to do our tasks more effectively. This ensures that the firm can pass on its technical experience to you and that your software will be as well-organized and bug-free as possible.
Cross-Platform Development Understanding
In order to reach a big number of consumers, you’ll need a partner that has expertise in cross-platform food app development. Splitting out is a crucial aspect of growing your user base in the future, even if it is one item to present on one platform.
WebRock Media focuses on cross-platform development not only to ensure streamlined production but also to prevent you from having to engage a second company to offer support for other platforms in the future.
Conclusion
Food Delivery- App Features are numerous, and an application can have the most advanced features in it. However, there needs to be coordination to pull off a successful stream of services. These were the complete list of features, and there are advanced ones that you can also include if you have the budget and planning for it.