Grocery shopping can be part of your everyday chores or consists of some interval. However, in our modern, busy lives, it has been intricately hectic for most people to get some time out of their schedule for grocery shopping. However, with the gradual rise of the internet, digital devices and platforms like Bigbasket Clone made a significant difference in many lives.
How A Bigbasket Clone Is Supposed To Work?
Bigbasket is a popular online grocery shopping destination that connects customers with store owners located near them. As an on-demand, the first move is placed by the customer, by voicing their demand on the app platform. The app in turn helps them find the best store option and deliver the goods to your doorstep.
A Bigbasket Clone is supposed to work in a similar fashion. So, let us take a peek into how an on-demand online grocery delivery service operates.
- The customer searches for the nearest grocery store that has all the items that they require.
- On finding the nearest grocery store and all the items they are looking for, they can start adding them to the cart one by one. Vising the cart will further lead you towards checkout and payment.
- As the order gets placed, the closest store receives a notification for packing the order. Meanwhile, the nearest driver also gets the delivery request
- The delivery partner of a Bigbasket Clone is supposed to arrive at the store for picking up the order.
- They are tasked with dropping it off at the said delivery location at a certain time.
- The customer will be asked to rate and review the service at their own convenience.
This is by far the simplest way to explain how an on-demand online delivery service app works in actuality. However, it surely does not end there. During the development process, there are many features and functions included on the platform that are not so simple, to say the least.
Bigbasket Clone Features
Feature-rich applications have a far more superior reach, and a greater conversion rate. This is the reason why Bigbasket Clone developers often pay much attention to the feature integration process. It is also important to mention here, that each feature has a certain cost to it. Thus, going through the list of features a couple of times and paying attention to the process does not seem like an entirely bad idea.
So without further ado, let us take a dive into the features of a typical on-demand grocery delivery application for each of the participants of the platform.
Customer App Features On A Bigbasket Clone
Categories & Subcategories
A Bigbasket Clone must include separate categories and subcategories for easy search of items. This way customers can visit a digital grocery store located near them through the app, and go through their grocery category and subcategories to search for the things they need.
Instant Order Or Schedule Order
Once the customer has reached their decision, they can either place an instant order or schedule it for a time that is convenient for the customer in question. In the case of instant ordering, the order gets packed instantly and sent out for delivery, and as a grocery delivery service, this is quite crucial on a few occasions. On the other hand, scheduled deliveries are for the convenience of customers.
Multiple Store Option
Customers are rarely disappointed by the sheer variety of a Bigbasket Clone. Such a platform has a web of grocery stores partaking in the app. Hence, it is not merely about a single store, but multiple stores with different grocery and rate charts can be found on the platform fr customer to make a wise decision above all.
Advanced Search & Filters
Apart from including a search bar and even integrating voice search, you will still need advanced options. Advanced search and filters allow customers to skim through the products using parameters such as price, location, ratings, and many more.
Favorites/Wishlist
Customers can also put items on the wishlist or mark them as favorites. This way the customer can come back to the product later some time and not lose the product info in the process.
Add To Cart
As soon as the customer finds what they are looking for, they can simply add the product to the cart. The cart of a Bigbasket Clone, stores all the products that you wish to purchase. The cart leads the customer on to the checkout procedure.
Change Address
The customer should be allowed to add multiple addresses or change the delivery address as frequently as they wish to. However, it has to be done before placing an order.
Live Tracking Order
From the order approval to the delivery, every update is reported back to the customer in real-time. On top of that, the customer can choose to track the order when it is out for delivery, live.
Store Profile Viewing
Every store registered under a Bigbasket Clone must contain a store profile. A part of this store profile is put up for public viewing. The customer gets to know about the store by viewing the store profile ad then proceeds for an order.
Payment Options
There should be multiple payment options so, that every customer has the chance to pay for the service at their own convenience.
Push Notifications
Different updates regarding an order or sometimes a few significant offers and the news about the platform could be sent to the customer through push notifications.
Order History
The customer should be allowed to at least view the order history. The order history may also feature reordering, which, in this case, saves time to search for groceries that are of regular need.
Provider App Features On A Bigbasket Clone
Verification Through OTP
A Bigbasket Clone needs to register the delivery personnel under their fleet by a few verifications. One easy way to do so is through OTP verification.
Document Verification
Other than that, it may also consist of document verification for joining. The delivery executive requires certain driving skills and documentation proofs, these must be uploaded and verified by the admins.
Availability Toggle
As soon as a driver joins the fleet, they can choose to mark themselves available for service by turning on the availability toggle. If it is not their duty hour or other valid reason can be ensued for keeping the availability toggle off.
Delivery Request
The delivery request is sent to the nearest delivery person on a Bigbasket Clone, almost as soon as the order gets placed and approved.
Accept/Decline Request
The delivery executive is again offered a choice to accept or deliver the service request. They are provided with the delivery details to make the decision. However, declination may require a proper cause.
Route Optimization
The app must consist of route optimization for the delivery executive. It helps them reach the delivery location without the hassle of traffic, road blockades, and other similar issues.
In-App Call Or Chat
In a Bigbasket Clone communication is the key to the success of a delivery. Hence, the delivery agent ad customer should be allowed with in-app chatting or calling facility, so they can sort any minor issue during delivery.
Earning Details
A driver on such a platform receives a commission on every trip. This record is ket by the app and should be made available for viewing in a daily, weekly, or monthly chart or another way understandable to the majority.
Bank Details
Every delivery executive needs to update their personal information with their bank details. So, that the app is able to send commissions directly back to their accounts.
Referral Bonus
A platform like Bigbasket Clone allows referral codes to every driver. They can give that code to others through social media or other options. This may give them rewards or incentives if the referral code is used.
Transaction List
Every transaction, from delivery transactions to bank and wallet transactions, should be listed under the platform. Access for viewing these statistics is allowed to the delivery executive.
Delivery History
The delivery history for the delivery executive consists of all the delivery requests that the particular person has completed in their time with the Bigbasket Clone.
Store App Features On A Bigbasket Clone
Order Management
Every order request that a store receives requires some management on the surface level. They can update order status with other parties to keep them involved in the progression of the order.
Delivery Management
Managers are often granted the power to even track deliveries. This is to make sure that the package gets delivered to the correct address and at the correct time.
Product Management
Similarly, a Bigbasket Clone has to let the store have some authority in deciding the products that they are willing to provide. This includes adding and removal of products and keeping the items list updated at all times.
Add Item
Like we said, adding items to the product list is a rightful feature to include. The store manager should further be able to modify the description, price, availability, and other details of the product along the way.
Product Availability
The store manager should be able to mark a few items on the product list as available or unavailable. This is to let customers know what to expect.
Multi-Selection Option
Store managers can introduce subcategories to their product list based on a number of similarities. This way it helps fix the cluster and also gives customers a better way to look through the product list of a single store.
Favorite Product List
A Bigbasket Clone should also allow the store manager to put best-selling products or other products of attraction at the front row. It is their own favorite product list for sale.
Delivery Radius Management
The store can choose to manage the delivery radius within which it will be operating. This can cut down on a store’s competition and give them a local audience to focus on. However, some may choose otherwise.
Earning Details
Like the driver, the store also needs to keep track of their total earnings within short intervals.
Earning Statistics
As a fully functional business venture, they are supposed to be aware of their profits and losses in equal measure. The statistic of the earnings should be presented in an understandable manner.
Order Cancelation Charges
If orders are canceled by customers for any unprecedented reason, after a certain time has passed since the order had been placed, the store can charge for the inconvenience on the part of the customer.
Extra Charges
Extra charges can also be added by store managers of a Bigbasket Clone if there is a special request of some sort r other reasons regarding the market.
Admin Panel Features On A Bigbasket Clone
Managing Vehicles
Every vehicle under the fleet is managed by the admins. They can track any vehicle on the fleet if it is required.
Customer Management
Similarly, the admin can also manage customers of the platform. They can track their activity on the platform and accordingly send them offers that may pique their interest.
Delivery Executive Management
Along with the vehicles, the drivers are also managed by the admin on a Bigbasket Clone. Adding them to the system or removing them is also up to the admin.
Store Management
Managing the stores providing their service under the platform are also tracked and monitored by the admin.
Add Counties & Cities
If it is a global platform then the admin needs to add countries in which the service will be provided. Then they have to clarify the cities and further detailed location of stores and branches across those countries and cities. The entire planning and management is part of the admin’s job.
Push Notifications
The admin is assigned to send push notifications regarding an order, an issue on the platform, marketing purpose, and a few other things for that matter.
Referral Bonus
Referral bonuses are set up by admins on all accounts. They decide how the scheme will fit in.
Profit Mode
Similarly, they can also identify the profit tied with each product and categories that can be found on a Bigbasket Clone.
Payment Mode
Firstly the platform should support multiple payment options. The admin should be allowed to add payment options if it is required, similarly remove any option that could be unsafe or for other reasons.
Wallet Management
A Bigbasket Clone must provide the admin with the authority to manage the wallet. This way the admin can easily transfer the credits back to the store account and delivery agent’s account.
Conclusion
Developing a Bigbasket Clone is a lot making a decision on what to include on the platform and whatnot. The moto is to make the service platform easily accessible to all users, if that can be achieved the rest will be seemingly okay.