Taxi Booking App Workflow- The Complete Insight

Commuting has been easier, thanks to smartphones. The ride-hailing services have become one of the most useful amenities. Due to the latest technological innovation, users opt for taxi booking apps. Taxi booking app is an attractive business module. We at Webrock Media aim to build a highly developed, robust taxi app that is fully functional. 

A taxi booking software development will revolutionize transportation needs by streamlining the process. Customers can easily book their trips with the on-demand taxi booking app development services. In contrast, drivers, too, can benefit from real-time route information. A perfect taxi dispatch software will assist you with an effective business for your on-demand taxi business module. 

The taxi booking app developed by our expert software developers of Webrock Media will offer you a comprehensive overview of vehicle information, surcharges, and rates. 

On-Demand Taxi App Script Structure 

The on-demand taxi app features will benefit both the rider and the driver. We provide a driver-friendly app to gain a foothold in this competitive e-market. Hiring a taxi booking software development agency can help you take your brand image to the next level. 

Here are some primary features of your on-demand taxi booking software development services.  

Login & Registration

User – Riders can log in to the on-demand taxi app with their email address. The user can log in through social media platforms. A taxi booking software developer can customize the taxi booking app so that riders can get access through multiple login media. 

Driver – The driver can log in by putting their credentials or through a social media account. 

Verification 

User & Driver – You should hire a taxi booking software designer who can develop a solid verification system for the app. After the registration, the app will conduct a verification process by sending an SMS & One Time Password on their registered mobile number.  

Map Screen & Account Approval Screen

User – The user can view all the adjacent providers in their real-time location on the map. We at Webrock Media will help you to integrate the map screen through Google Maps. 

Driver – After a thorough verification and approval procedure, the driver can get bona fide bookings. 

Online/Offline Booking 

User – This feature is exclusively meant for drivers. 

Driver – The drivers should have an online facility to accept bookings. The on-demand taxi booking app will send ride requests to the driver only if he is available online. If the drivers are offline, they will not get a booking. 

Menu 

Driver & User – The users and drivers can have easy access for smooth navigation. The on-demand taxi app software must be built with a sleek menu so that both the riders & drivers can switch between multiple screens effortlessly. The elegant menu will display menu items that can be customizable for both. 

Payment 

User – As a taxi booking software design agency, we will develop multiple payment gateways into your app. Users or riders can choose a card payment system or cash as a default payment method. The professionals at Webrock Media have proficiency in creating a secure and error-free payment gateway for your on-demand taxi app. 

Driver – This feature does not apply to them.  

Profile Edit & Update 

User – You cannot update your profile through the taxi booking app. 

Driver – The on-demand taxi app has features for drivers who can update or edit their profiles. The app driver can update documents like driver’s licenses, insurance, or other identity proof. Hire a taxi booking software design agency that will combine all the elements & develop an effective taxi booking mobile application for your business.  

Coupon Screen 

User – Users can have the advantage of entering admin-approved coupons to avail discounts on their rides. Riders can redeem from their wallet also. The admin panel is responsible for configuring the validity of the coupons or discount rates.  

Driver – This coupon feature is not enabled for the drivers. 

Booking Screen 

User – This feature will allow riders to enter their pickup and drop-off points on the screen. The rider’s address can be easily auto-generated through Google Maps API or from their previous past rides. A taxi booking app will choose the location with the help of GPS location. Moreover, the riders can use the set pin location option to specify their pickup or drop point while booking the ride.

Driver – This booking feature does not apply to the driver.  

Choose Vehicle Type 

User – The taxi management software development services facilitate riders to choose their preferred vehicle. The admin of the on-demand taxi booking app can ask for different service types of cars with their images. Other vehicles will have different fares.  

Driver – The app drivers do not have access to this feature.   

Ride Confirmation Screen 

User – An efficient taxi booking software development service will allow their app riders to have total confirmation information on their screen. The riders will get their estimated amount based on the premium calculation algorithm. Furthermore, the taxi booking app allows the rider to choose their rides, which can be on-demand or scheduled rides. 

The driver-Ride Confirmation Screen feature is not applicable in the on-demand taxi software application.   

Smart Matching & Incoming Request 

User & Driver – We have the skill and potential to develop a smart matching mechanism for your on-demand taxi app for the riders & the drivers. This mechanism will assist the nearest online driver with a booking request and try to match the ride with the rider if the driver accepts the booking. 

The incoming request feature is specially designed for drivers who can reject or accept the ride options. This feature will automatically provide the driver with the pickup and drop-off information for the following ride. 

Trip Screen & En-Route To Destination 

User – The trip screen feature is exclusively built for riders. This feature will enable the riders to call the drivers after they accept the request. The riders will get live tracking of their ride and push notifications sent to them during their ride. 

Driver – After the driver accepts the ride, an en-route feature will be enabled on their screen, which will help them follow the best-optimized route to reach the destination. This feature will also allow the driver to start their ride from the pickup location to the final destination. 

On-Trip Screen & En-route Destination 

User – The on-trip screen allows the rider to share their trip status. They can make an emergency SOS flag if there is any trouble. The on-trip screen feature helps the rider get notifications of each trip status. 

Driver – This highly efficient feature makes navigation easy & quick for drivers. The driver can start the trip by clicking the ‘start trip’ button and end with the ‘tap to end trip’ button.  

Invoice/Waybill & Invoice Screen 

User – The rider will get an invoice or bill stating the trip’s details and the amount after the ride. After the full fare payment is made, the rider can move to another screen.

Driver – After the trip ends, the driver gets an explicit notification for the total payment with a proper breakdown.  

Rating & Reviews 

User & Driver – After completing the trip, both the rider and the driver can rate & review with ratings from 1 to 5. 

Webrock Media is a trusted name in mobile app development services. We have assisted hundreds of clients with different on-demand app development requirements, and our brilliant app developers can surely make our dream come true with your specifications.