Talabat Clone-The Important App Features

Before we dive into the technicalities of developing a Talabat Clone, let us first know more about Talabat itself. To say you more about Talabat, it is an on-demand food & grocery delivery platform. Like its peers, they offer easy functionality and useful services. 

How Does Talabat Clone App Functionality Work?

Since the Coronavirus pandemic, the importance of online food services was reinforced. While most business services suffered, the online platform offered an essential alternative that users quite easily grappled around. Like most on-demand food services, has all the qualities that make a decent grocery and food delivery service. 

The most interesting thing about an on-demand online food delivery service is that customers get to take their time in choosing the food item they want to buy. Secondly, it also gets delivered to the doorstep, charging a little amount with the total cost. So let us check out how this process takes root in actuality. 

• For using the services of a Talabat Clone, every user may need to register first. 
• Once registered, the customer will be allowed to surf through the grocery and food items, whatever they require. 
• The order request is automatically sent to the restaurant owner for confirmation. The restaurant owner uses their app interface to accept or decline the request, which will be updated on the customer’s app in real-time. 
• On acceptance of the order request, the admin will be searching for the nearest delivery partner. The driver will be sent the delivery request with minimal detail initially. The delivery partner can also choose whether to accept the request or decline it with a plausible cause. 
• A Talabat Clone usually has a fleet located around its service radius all connected digitally to the platform. Hence, if one driver cancels the request, the admin goes to the next driver located close to the pick-up location. 
• As the request gets accepted, the delivery partner will arrive at the pick-up point to receive the packed order and proceed with delivery right away. 
• The customer gets immediately notified throughout the process ad may even be provided with an estimated time stamp for the entire thing or simply the delivery. 
• Live mapping coupled with GPS tracking will allow the delivery executive to easily locate the delivery location. On reaching the delivery location the delivery executive is supposed to collect the payment, if not already paid by the customer in advance through any other method. 

So, this was the initial process through which a Talabat Clone functions. Apart from this basic model, there are other features that make the platform even more interesting as well as complex to some extent. These features are included to emphasize a few things, market products, and above all provide a service capable of delivering consistent conversion rates. 

Critical Features For Talabat Clone Development

In this digital era, most applications and web platforms are built with layers of features. It is no different for a Talabat Clone. It is crucial to mention here that most of the on-demand food delivery service platforms have multiple users. Hence, to reduce complications and bring about efficiency, they have been allowed different app interfaces along with different features that focus on the specific user functions. 

The most common user classification on online food services is as follows. The customer, restaurant owner, delivery partner, and the admin. Let us discuss in detail the features that each of these interfaces may require. 

Customer App Features On A Talabat Clone

Interactive UI

For developing a Talabat Clone, the User Interface or UI design is critical. Not only does it cater to the aesthetic beauty of the user panel, but also lets the functions run smoothly. This makes interactions and communication between different panels more balanced and accessible. A user-friendly UI interface also makes it easier for users to understand different features before using them. 

Registration & Sign-Up

Like other participants of an on-demand food delivery app or website, customers are also required to register and sign-up. They are allowed to do so, by using their email, phone number, or social media handle and a password combination to get access to their account or profile. 

Smart Search & Filters

As the user logs into a Talabat Clone, they will be able to search for the food item they are looking for. The smart search feature becomes quite useful in this case, as it allows the user to include different filters to easily find the desired items. 

Add To Cart

When the user finally reaches a decision they can add that item to the cart, and continue shopping or proceed for checkout. The cart feature allows the user to stack up to different food items from the same store and order them together. 

Order Tracking

The user places the order and initially waits for approval from the restaurant end. As the order gets approved, every update from here on is given back to the user. Food processing, packaging to delivery every instance are reported in real-time. The user has also been given the opportunity to track the delivery partner live, when they are out for delivery, and may even offer essential input on reaching the delivery location. 

Coupons & Offers

Customers are granted numerous coupons, discounts, and offers on a daily basis by the admin or the restaurant on a Talabat Clone. These offers can be redeemed by the customer on the website or app platform to earn rewards or concessions during order placement. 

Multi-Payment Support Integration

A business has to pay ample attention to customer satisfaction, which is why it is often important to make sure that customers do not leave due to subtle reasons, such as payment methods. Multiple payment mode integrations are one such way of making sure that customers can have their preferences acknowledged while conducting the transaction. 

Ratings & Reviews

A Talabat Clone should not only focus on delivering an interactive UI design but also allow direct communication within the platform. For the customer’s panel, this should be in the form of ratings and reviews. 

Forum Discussions

Apart from rating delivery partners and reviewing restaurants and dishes, customers may also be allowed to take part in active forum discussions. Here they can present their opinions and offers suggestions to restaurants on their dishes. 

Gamification

Like games, the customer’s profile may consist of certain level-up schemes. This will give customers a reason to come back to the platform, and collect rewards and other benefits of leveling up. 

Restaurant App Features On A Talabat Clone

Remote Kitchen Management

Usually, in a Talabat Clone, the restaurant owner has the access to the restaurant app. They are liable for any and every decision of the restaurant. Usually, the restaurant owner operates remotely from the kitchen, appointing the kitchen stuff to prepare the order when asked for. 

Food Menu Management

A lot depends on how the restaurant presents its food category or menu. The food menu consists of all the items that the restaurant is able to provide on average, if not run out of stock due to immense demand on a particular day. The user is able to easily skim through the list and order their favorite instead of searching the other way round. 

Order Management

The restaurant manages the order requests on its own. They can accept or decline an order request based on different factors, such as inventory shortage, closing time, or even the payment method. 

Payment Management

The restaurant owner needs to keep an account of the payments and transactions for all the orders they have successfully sent out for delivery. A Talabat Clone must include an option for payment management, so the restaurant is able to track its revenue as well as expenses. 

Coupons & Discounts

Restaurants often have their own marketing strategies to attract customers to their stores. In an online space, this strategy has been digitalized with restaurants offering coupons, discounts, and offers to specific or random customers in the hope of acquiring more orders. 

Feedback & Response

Any feedback or suggestions provided by the customer needs to be acknowledged by the restaurant, in order to keep a smooth interaction and understanding. Hence, the Talabat Clone should include a reply option, for restaurants to be more involved with their customers. 

Social Networking

While customers may only need social networking to sign-up to the platform and stay connected with it. The restaurant needs it for marketing its store to a much more diverse audience. 

Ads & Marketing

Surely, social media networking is an integral part of digital marketing these days. If the platform insists on an in-app advertisement, then that can be wielded in the right manner to get more customers. 

Delivery Executive App Features On A Talabat Clone

Profile & KYC

The delivery executive has to verify with personal and KYC information, in order to join the platform and provide their service. As they get verified, they will be allotted a personal profile with a public handle for other users to see. 

Activity Toggle

After logging into their profile, the delivery executive has to mark themselves as active in order to start the delivery process. The delivery partner’s app must have an activity toggle button, which will allow them to mark themselves as available or unavailable. 

Delivery Request Management

Every delivery request that a delivery partner of a Talabat Clone receives on a daily basis, comes with a choice for them to accept the request or decline it. They can check the delivery details and decide what to do. However, the cancelation of a request may require valid reasoning. 

Push Notifications

An on-demand platform like this requires push notifications to deliver important notifications in real-time. For the delivery partner, the delivery request is sent through push notifications. The delivery executive can also send push notifications to customers with delivery updates. Other than that, they can also send notifications to restaurants in case of a problem during delivery. 

GPS Tracking

The delivery partner of a Talabat Clone needs to be able to track the delivery location for delivering the food item. GPS tracking allows this to happen pretty easily these days. 

Route Optimization

Along with GPS tracking, the delivery executive may also require certain guidance while driving. Any feature for route optimization provides real-time updates on traffic, road situation, and other things to suggest the shortest route to the delivery address. 

Earning Tracker

The delivery partner receives a certain commission after the completion of every trip. This commission record must be well-accounted for and saved under the personal profile for the delivery partner to keep track of their earnings. 

Reward System

For a Talabat Clone, the delivery partners are also considered quite valuable, and may often be rewarded based on their service quality and customer conduct. These reward systems can motivate the morals of the delivery partners. 

Delivery History

The delivery history should be recorded and saved under an option so that users can view it from their end. 

Admin Panel Features On A Talabat Clone

Dispatch Management

Mostly, the app or website has an automated algorithm for sending out a delivery request to the nearest delivery partner. But the admin may also have the access and functionality to manually control the dispatch if required. 

Data Analytics

Talabat Clone platform must integrate data analytics to give the admins valuable information and reports needed for business growth. 

Content Management

The admin has to always monitor the platform activities and also manage the contents of the platform that will be viewed by the customer. 

Ads & Marketing

Every in-app ad and monitored and controlled by the admin. Restaurants owners place ads on the platform only after being permitted by the admin. 

Geo-Fencing

The admin marks the territory among which the services of a Talabat Clone will be conducted. This method is popularly known as geo-fencing. 

Payment Management

Admins have the responsibility to keep track of all the transactions on the platform. Be payments from the customers or commissions given back to delivery partners and restaurants. 

Conclusion

In the urban areas, people have lesser time on their hands often. Which makes on-demand food service platforms so important to one section of society. However, it would be completely wrong to leave out food services usually have a decent market. But digitalization of such services has made them even more valuable. This brings us to the development of a Talabat Clone.