Plumbers App- Why You Need It in 2022?

Plumbing issues are common home services that everybody requires at least once in a while, if not a lifetime. Whether it is a broken tap or clogged sink pipeline, plumbing covers most of the issues with the waterline of your home or your business or office space. Traditionally, people call out for a local plumber and wait for them to get it fixed. However, an on-demand Plumbers App can get you the same help instantly or whenever you would like to schedule it. 

Workflow Of A Plumbers App

Every on-demand service application has a workflow that it has to follow. This workflow changes with different service requirements. For developing an online platform for plumbing services, you will have to stay in line with the following workflow steps. 

• The entire Plumber App workflow initiates with the customer entering the platform looking for a plumber. On entering, they are asked to register. This registration process has been easy and quickly conducted for the customer. The customer has to enter a few credentials to log in and continue using the platform’s services. 
• After successful registration, the customer will book or schedule services. They will have to search for plumbers over the app. Users can book plumbing services instantly in the case of an emergency. Or, they can also schedule it for a later time. 
• The user will send a service request directly over to the plumber. The answer will be notified to the customer through a push notification. The Plumbers App will automatically send a confirmation request to the user with details of the plumber yet to arrive for service. 
• A customer will have to make a payment when the service request is completed. The customer can pay through one of the available modes, online or offline or any other. No matter what, the payment gateway should be secure enough for conducting multiple financial transactions. 
• There should be some sort of rating and review option allowed to every user to give their authentic opinion. The platform also learns several things in the process. 

Plumbers App Revenue Model

No matter what application you are developing, it must consist of a well-thought-out revenue plan to sustain in such a competitive world. Having a well-planned revenue model is essential for all businesses. Let us check out how you can monetize a plumbing service platform and earn revenue from it. 

Commission Fee

A Plumbing App earns commission from naturally providing its services. However, it should have an honorable mention of the commission charges included in the total amount paid by the customers. The platform can charge a minimal amount on every successful plumbing request, which will allow the company to have a decent source of revenue income. 

Subscription Fee

The subscription fee is a recurring amount that the business owner pays to avail the platform with their plumbers. This subscription fee is something that the owner has to pay up every once. 

Promotional Fee

The app owners can lease some digital space over their platform to third-party apps. Here, they can promote third-party content in exchange for an amount measured with the performance or clicks garnered by the app. 

Complete List Of Features On A Plumbers App

When you know the platform’s workflow and have the revenue model in place, you will need to choose the list of features that will make these plans seamlessly flow into the digital sphere. So, here is the complete list of features that are most essential for developing a Plumbers App. These features are distributed among three main participants, which are described below. 

Customer Panel Features For A Plumbers App

Fast Registration

The customer can instantly register using credentials, such as email i.d, phone number, or social media handle. 

Advanced Search Bar

As soon as they sign-up for the platform, they will be eligible for viewing the long list of plumbers assigned with the platform. The user can use advanced search options to find the best plumber for their individual needs, based on budget, experience, etc. 

Instant/Scheduled Booking

Any on-demand Plumbers App allows its users to avail instant booking and schedule booking. At the same time, instant booking demands the plumber to reach soon after the request has been made. However, the customer makes a scheduled booking by requesting the plumber to visit at a specific time. 

Service History

Every booking request placed by customers gets stored under the service history section of the app. A customer is given access to view their individual service history. 

Payment Estimation

When booking an appointment, the customer will have to give away a few details about the plumbing situation at hand. The Plumbers App will automatically provide an estimated amount to the customer with that detail. So, they can decide whether to go for it or not. 

Live Tracking

As an online, on-demand service request platform, a live tracking feature has become the norm. By using this feature, the customer can track the plumber assigned for duty on their way to the service destination. 

Push Notifications

Confirmation or cancellation request sent to a customer is mostly sent through a push notification. Discounts & offers are often sent to users through push notifications. 

Favorite

If the customer likes the service of a particular plumber, they can save them up as their favorite. They may be allowed to book for that particular plumber if they are available for service.

Offers & Discounts

As mentioned before, a Plumbers App sends its users several offers and discounts to keep them involved in the subject matter. 

Plumber Panel Features For A Plumbers App

Onboarding

As the customer, the plumber will also quickly sign up to the platform using a few credentials, such as phone number, email i.d, or social media account. 

Profile Verification

The plumber may be required to verify certain documents as a part of their job requirement. This is to prove their authenticity as a plumber to the admin and the public. 

Availability Toggle

An availability toggle button is a common tool made part of the app system that allows the service providers to mark themselves as either available or unavailable. 

Accept/Decline Request

The service provider on a Plumbers App will also choose to accept or decline a service request. With a proper explanation provided for rejecting a request. 

Customer Details

Along with the service request, the service provider also receives certain customer details required for finding the exact service location or other things, for that matter. 

In-App Navigation

Integration of maps coupled with a GPS tracking facility allows the plumber to navigate the service location using the app platform. 

Earning Management

As a service provider, you will want to be aware of the earning list and manage it. A plumber earns a commission on every service request. Once a decent amount is stored, the plumber can ask the admin to transfer it to their account. 

Service Alerts

Every service request is sent to the service provider with a push notification or an alert, so there remains no chance of missing out on one. 

Service List

A Plumbers App allows its users, especially service providers, to view the service list whenever they want. 

Admin Panel Features For A Plumbers App

Master Dashboard

The admin’s panel may consist of a master dashboard that allows the admin to have a God’s eye view over the whole platform. 

Booking Management

The admin receives every scrutinizing detail of a service request booking. Everything is looked over by the admin, from the request to confirmation, cancellation, and transaction. 

Customer Management

Similarly, the Plumbers App allows the admin to look after all the customers signed under the platform. 

Plumber Management

They also manage the activities of the service providers or plumbers. The admin also looks after their verification during the initial stages. 

Payment Management

The payment made by the customer, and all the transactions taking place over the platform have to be looked after by the admin. The admin decides what to add or remove while determining the total billing amount. Several factors decide the service amount, such as distance, market trends, and other relevant things. 

Promotion Management

The discounts, promotions, offers sent to customers are also sent by the admin. However, these promotions are made with a specific purpose. Hence, the admin decides when to send these offers out to customers. 

Payment Gateway Management

A Plumbers App must contain multiple gateways, but the job does not end there. The admin has to look after the multi-payment gateway and ensure it’s functioning just fine. 

Live Tracking

The live tracking feature is also allotted to the admin’s panel. The admin uses it to track a plumber often if other communication modes fail. 

Conclusion

This is how a Plumbers App performs its daily activities. There are different user panels, different features for each user panel, and other things that may often complicate the whole idea of app development. To simplify, the platform’s workflow is the ultimate goal that the app developers should be looking at while assembling the items.