Why You Need A Non-Emergency Medical Transport Software

As the world is getting digitized, App developers are coming up with new ideas and Apps to make our life more easy and simple. Everything is just one click away now, so does the health care facility which is a basic necessity. Gone are those days when people had to wait for public transport to go to a healthcare facility and wait for the same way back home. Nowadays with the rise of non-emergency medical transport software, the situation has changed a lot.

NEMT business is getting very popular as it can meet the growing need of modern days medical transportation. So if you are into a NEMT business or planning to start one it’s the right time to digitize it. A feature-rich non-emergency medical transport software will help you to grow your business more effectively by providing a seamless solution. As an App developer, we provide cloud-based NEMT software solutions, which are highly feature-oriented and can transform your NEMT business to a great extent.

Why Is Non-Emergency Medical Transport Software Getting Popular?

The demand for NEMT services is not new. In a study dated back in 2005, it was found that more than four million patients had missed or got delayed to their medical appointment or consultation due to the unavailability of a proper transport system in USA. Since then the need for non-emergency medical transport software were in demand. 

These days several NEMT software is there to help people who are in dire need of such services. NEMT software is enabling them to reach their health care provider on time without any hassle or delay and these services are cost-effective and save both the money and time of any user.

What Are The Advantages Of Non-Emergency Medical Transport Software

Medical transports in itself have a high demand in society in general. With the availability of non-emergency medical transport software, even non-emergency services were also taken into accountability. There are quite a few perks of developing NEMT software and also for the users of such platforms. Let us take a look at those benefits. 

Efficiency

Non-emergency medical transport software has an end-to-end automation process. This increases the operational efficiency of the business process. Due to its automated nature, it significantly reduces the time consumed in completing these tasks. 

Reduced Cost

Non-emergency medical transport software usually consists of automated dispatching and scheduling. This saves the operational cost to a decent extent. 

High Scalability

Non-emergency medical transport software is highly flexible in terms of managing a massive fleet as well as pouring service requests. This allows the company to easily scale their business and meet the demand quite comfortably. 

Route Optimization

A big part of managing users and fleets is also managing requests that are being rescheduled or cancelled for some reason. A change in user requests also demands the platform to respond quickly and change the entire plan. These changes are also updated in real-time. This accounts for faster dispatching and in turn, increases operational efficiency. 

Real-Time Dispatch & Scheduling

As mentioned previously, this software is built to provide specialized support to users in case of a hospital visit. Dispatch & scheduling in real-time contributes to the functionality and efficiency of the platform. Other than that, with efficient usage of vehicles, also manages to reduce fuel consumption. 

Brand Image

Transparency is the key to building trust and brand image in front of the users or the case of the patients. Keeping stakeholders informed of the progression of every trip is necessary.

Reporting Accuracy

Every business needs to keep its data in line, and for non-emergency medical transport software it is even more essential. This may include, pdf, excel, word files, statistics, or other insightful data. This is because accurate trip details make it easier for the admin to make decisions. Real-time reports of every trip naturally increase the speed for the upcoming operations. 

GPS Mapping & Visibility

As a transportation software, it too is bound to have a navigation system that is GPS enabled. The GPS-enabled mapping on one hand allows the drivers to easily navigate the patientś location and also drive them to the preferred hospital. On the other hand, it allows the admin to track the vehicle that is on duty. Traffic updates, routes, and other information that may be useful to the driver while completing a trip.

Online Payment & Invoice

The payment system for such a platform should be responsive enough to maintain all the payments and the adjacent billing details. Failed transactions can also be tracked by business owners. Non-emergency medical transport software is also capable of automatically generating trip invoices and presenting them to users. 

Non-emergency medical transport benefits in different ways. These were a handful of benefits that we managed to list out, but there can be a few more additions as well. 

Basic Workflow Of A Non-Emergency Medical Transport Software

To understand how non-emergency medical transport software operates the whole thing, let us first explain to you the basics of such a platform. 

• On entering the platform, the user will have to register and then log in. 
• By logging in they will be provided with an opportunity to set up their profile. 
• After which, they will be eligible for booking or scheduling a NEMT service. 
• With GPS-enabled tracking, the driver navigates the location of the patient and reaches the spot in a stipulated time frame. 
• As the vehicle arrives, the patient will be all set to avail of the service mentioned on non-emergency medical transport software 
• Once the service is completed, the user will have to make an online payment for the service. 
• The user can also choose to share their feedback on the platform. 

With the knowledge of the basic workflow, now you can concentrate on other functional areas of the platform. 

Complete List Of Features On Non-Emergency Medical Transport Software

Our feature-rich software solution provides valuable aspects for each participant i.e. Patient/service provider, Driver and Admin. Let’s have a detailed look at the variety of features provided by the App

Patient/ Healthcare Provider

The patient or the healthcare provider has a user panel of their own consisting of all the features. The features of the non-emergency medical transport software should be laid down easily and understandably so users can access those without much hesitation. 

Quick Registration

Providers or patients can easily register by using mobile numbers or email IDs to avail of our services

Dashboard

It enables them to check or monitor the completed trip or upcoming appointment

Choice of Vehicle

User can easily choose their preferable vehicle from this section to avail their medical needs

Schedule Trip

Provider or patient can book real-time NEMT services or can schedule it for later

Trip Notification

Patients and providers get notified about a trip through in-app push alerts. Those who don’t use the app are get notified through SMS

Multiple Payment Modes

We offer a variety of payment options so that patients can choose any of the one at his/her convenience

Invoice Generation

Digital invoice is directly sent to the patient’s mail ID or he or she can download it from the App

Real-Time Tracking

After booking, the provider or patient can track the issued vehicle and driver after booking

Feedback Sharing

A patient can rate the service or share reviews on the non-emergency medical transport software regarding a trip and thus can help others to make choices

No matter what Non-emergency medical transport software you are developing, the userś panel is the most thought about, as it hosts the customers of the platform. The same thing can be applied to a Non-emergency medical transport service. However, each feature integration costs something. This is why it is important to choose the features wisely and also place them in an organized manner for the users to find them quite easily. 

Drivers Panel

The driver’s panel consists of all the necessary operations and options that a driver needs to perform his tasks with subtle accuracy. The features of the driverś panel are set up accordingly which would enhance the efficiency of the driver in general. 

Registration

Drivers can easily register using a mobile number or mail ID

Profile Set-Up

A driver can easily set up their profile by providing necessary personal details like name, address, photo license, etc

Dashboard

It enables a driver to view his overall performance, check his completed trips and upcoming trips under one roof

Verification

The driver can start their trip on the Non-emergency medical transport software after their accounts get verified by the admin

Toggle Mode

It enables the driver to go online or offline as per requirement

Delivery Signature

The driver can get a digital signature from a patient or health care provider after the completion of a trip.

Route Optimization

This feature on the non-emergency medical transport software enables a driver to complete a trip swiftly by presenting the best-optimized route with less traffic

SOS Alert

This special feature helps the drivers to alert the support team or hospital in case of any emergency

Instant Notification

Drivers are constantly updated regarding a trip through in-app notifications and messages.

These were the most prominent driver features that you can add to a NEMT platform. Other features on the Non-emergency medical transport software can further enhance the driver´s panel. You will have to integrate features that complement your platform, the services and also can be useful for the driver in providing services.

Adminś Panel

The admin panel features are directed for performing operations that are part of the adminś daily routine. Like other user panels, it also has a variety of features, however mostly added to control the platform and monitor it from the top. 

Admin Dashboard

The admin needs to have overall knowledge and outlook of the entire platform and its activities. The dashboard allows the admin to view all activities. With the dashboard, they can also manage these activities effectively.  

Managing Drivers

For any transportation service platform, managing the drivers is an important criterion. This responsibility is handed over to the admin. Managing driver details and according to the user requests dispatching drivers are managed by the admin panel. 

Userś Management

Along with drivers, admins are also tasked with managing users. They get to manage the user profiles of registered users. It is important to mention here, the registration process also goes through the admin panel. 

Supervising Fleets

The admin also has access to all vehicles available for serving patients. Apart from having the details of registered vehicles, new vehicle details and availability are also to be updated through the admin panel. 

Trip Request Control

Every request placed by patients is screened by the admin through the Non-emergency medical transport software. They assign available drivers for service. This way requests can be attained a lot quicker. The admin can also track the trip progress thoroughly. Schedules are updated in real-time for better trip adjustments. 

Alert Management

The admin informs every participant on the platform of any changes, updates, or any other information that may be important to the users. 

Managing Payments

The payment process also goes through the admin panel in the Non-emergency medical transport software. The payment is firstly received by the admin. From there on, the admin deducts the commission and sends the rest back to the driver’s account. 

Price Fixing

The rate for each ride is decided by the admin. The pricing is done based on several factors, such as vehicle type, distance, and other similar factors. 

Reportś Insight

The admin panel must contain automated features to provide detailed analytical reports. The insightful data presented on these reports are used by admins to revise marketing efforts. 

Hospital Panel Set-Up

The admins hold the power to add a hospital panel for the patients. This way users can easily book appointments at hospitals that are nearby. 

All three panels are equally important for such a platform to function fruitfully. While creating a platform you will have to put separate emphasis on each of the panels to increase efficiency. 

What Qualities Makes WebRock Media the Best Partner For Non-Emergency Medical Transport Software

In today’s world, software development is essential for establishing a successful business. However, finding the perfect software development team to meet your organization’s objectives may be difficult. So, how do you choose the one you can rely on to do the task? What makes us the perfect choice for your organization? Here are the answers!

Consider Alternatives To Software

A reputable Non-emergency medical transport software company like us focuses on more than just software solutions for your company’s demands. We take a comprehensive approach to establishing your online presence. We can also handle your web design, digital marketing, and media generation, all of which are necessary for establishing a long-term online presence.

Our Years of Expertise in the Field

You can always rely on a Non-Emergency Medical Transport Software company with decades of expertise in giving top-notch solutions to its clients. To keep current with the newest trends, a reputable organization would have experienced several changes in technology, best practices, and implementation methodologies. A software firm that has grown and prospered through time is safe to trust and WebRock Media stands as your true guide here.

Our Work Speaks For Us

If you speak about it, it’s a recipe for catastrophe but doesn’t do anything about it. Be wary of firms that make lofty promises but fail to deliver. Examine the software company’s customer list to get a feel of how good their work is. We have delivered excellent results to the clients over the past and will continue to stay at the pinnacle of your expectations.

We Value Our Customers Above All

In every level of software development, WebRock Media engages with its customers and cherishes their comments. Any Non-Emergency Medical Transport Software developer will always respect its customer’s suggestions in building the best software for their business. Choose a company that goes above and beyond to meet the demands of its customers. We can provide you with custom software tailored to your specific business needs!

Conclusion

Hope you have gotten a clear idea of all the features that are on-demand for Non-emergency medical transport software. With our help, you can easily launch your dream NEMT app or if you are already in the business then we can help you to transit into the digital world to get the maximum benefit out of it. Call us today to get a live demo. We are available for 24*7*365 days to discuss and assist you in building your dream project.